FAQ
Answers about Florida shipping, local delivery, our markets and our new Longwood bakery.
Where do you ship?
We ship anywhere in Florida. Order by Wednesday at noon, and your bread is baked fresh Thursday morning, shipped that afternoon, and at your door on Friday. Shipping is $8, or free on orders of $50 or more. We don't ship outside Florida yet. If you're near Longwood, you can also get local delivery or market pickup through Hotplate.
When will my order arrive?
Order by Wednesday at noon. We bake Thursday morning, ship Thursday afternoon, and your order arrives Friday. Orders placed after Wednesday noon go out the following Thursday.
Do you ship for Thanksgiving?
Shipped orders close Wednesday, November 18 at 5 PM and reopen on Thanksgiving Day, Thursday, November 26. There's no shipped delivery on Friday, November 27. Orders placed after we reopen arrive Friday, December 4 (order by Wednesday, December 2 at noon). For bread on Thanksgiving near Longwood, order our Thanksgiving Sourdough Bread Drop on Hotplate by Sunday, November 22 at 5 PM. It's delivered Thursday, November 26, 8 AM to 3 PM.
How much is shipping?
Florida shipping is $8, and free on orders of $50 or more.
What is the difference between this website and Hotplate?
This website is for Florida shipping. Hotplate is for local delivery and all market preorders and pickups.
Do you offer local delivery?
Yes, on Hotplate. Local delivery is on Thursday, with a $20 minimum order and no delivery fee. Hotplate confirms whether your address is in our area.
Which farmers markets are you at?
Come see us at one of our weekend markets:
- Port Orange Farmers Market at the Pavilion, Port Orange: Saturday, 9 AM to 1 PM
- Winter Park Farmers Market, Winter Park: Saturday, 8 AM to 1 PM
- Mount Dora Village Farmers Market, Mount Dora: Sunday, 9 AM to 2 PM
Preorder for market pickup on Hotplate.
Do you have a bakery shop in Longwood?
Our first storefront is at 851 E SR 434, Suite 130, Longwood, FL 32750. We hope to open in mid-November 2026, pending our final permits. It will be open Thursday to Sunday, 8 AM to 2 PM, with fresh bread baked every morning, drip coffee and a toast bar. Follow us on Instagram or Facebook for opening day. See the Longwood bakery page.
Where can I buy your bread near Longwood or Orlando?
We deliver across all of Seminole County and parts of Orange County, so that's your best bet for getting our bread near Longwood. In the Orlando area, you'll find us at the Winter Park Farmers Market, and if you're up for a bit of a drive, we also do the Mount Dora Farmers Market. We don't deliver to every zip code yet, but we can ship to you.
Find bread near your zip
Enter your zip code to see local delivery, the nearest markets, and shipping.
Is your bread organic?
We bake with organic flour. We use other organic ingredients whenever we can get them, though not every ingredient is organic. Each product page lists its full ingredients.
Do your breads contain allergens or gluten?
Yes. All of our sourdough breads contain wheat and gluten, and none are gluten-free. Some of our breads and bakes also contain tree nuts, such as walnuts, and dairy, such as cheese and butter. Other items may contain additional allergens. Because everything is made in the same kitchen, we can't guarantee any product is free from cross-contact. Please check the full ingredient list on each product page, and reach out with any questions before ordering.
How does market pickup work?
Order on Hotplate before the cutoff, then pick up your order at our market booth.
Do you offer gift boxes?
Sending bread to someone in Florida? Ship it to their address. Our caramel stroopwafels and the sourdough starter kit also make great gifts.
How should I store my sourdough?
Keep it at room temperature for 1-2 days. For longer, slice it and freeze it.
Can I freeze sourdough bread?
Yes. Slice the loaf, freeze it, and toast slices straight from frozen.
Should I order a sliced or whole loaf?
Our sliced loaves are ready to go straight into the freezer or the toaster. A whole loaf, like Our Signature Sourdough, is yours to slice at home.
What is in your sourdough?
Just the good stuff. Our classic loaf is organic wheat flour, water, our sourdough starter and salt, fermented slowly for great flavor and a tender crumb. Our flavored loaves start with that same dough. Cranberry Walnut adds cranberries and walnuts, and Sun-dried Tomatoes and Basil adds sun-dried tomatoes, olive oil and Italian spices. We choose organic ingredients wherever we can. Every product page lists the full ingredients.
How do I care for the sourdough starter?
Van Dough Jr. is a living piece of our starter, fed on organic wheat flour and water. A care guide comes inside the package.
What if my order arrives damaged or wrong?
Text or call Bas at (407) 590-7548 the day it arrives, with your order number and a photo. Once we see the photo, we'll replace or refund it.
How do I contact you?
Text or call Bas at (407) 590-7548.
We're excited to meet you!
